This Privacy Policy outlines how FINOVAX collects, uses, discloses, and protects your personal data when you access or use our website, mobile app, or services.

By using FINOVAX, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal and transactional data:

1. Personal Identification Information :-
   • Full Name
   • Mobile Number
   • Email Address
   • PAN Card & Aadhaar Card (or equivalent ID)
   • Nominee Details
2. Account & Investment Data :-
   • Deposit and withdrawal history
   • Investment amounts and frequency
   • Wallet and bank account details
   • Referral activity and level status
3. Technical Data
   • Device information (browser, OS, device type)
   • IP address
   • Location data
   • Cookies and session data

How We Use Your Data

Your data is used to:

• Register and verify your FINOVAX account (KYC)
• Enable deposits, withdrawals, and dividend distributions
• Allocate Product & DXN Points
• Facilitate reward redemption on partner platforms (e.g., Nexus Basket)
• Track referral and level income eligibility
• Improve platform performance, security, and user experience
• Send updates, offers, and system notifications

Sharing of Data

We may share your data under the following conditions:

1. With Your Consent:-
   

   To complete actions such as withdrawals, redemptions, or support requests

2. With Trusted Partners :-
   

   To enable services such as:

   • Redemption gateways (e.g., Nexus Basket)
   • Payment processors or wallet services
   • Verification and KYC partners
3. Legal & Compliance Obligations :-
   When required to comply with applicable laws, court orders, or regulatory requests. We do not sell or trade your personal information

Data Protection & Security

• Your data is encrypted in transit and at rest using industry-standard protocols.
• Access to sensitive data is limited to authorized personnel only.
• Two-factor authentication (2FA) and secure login protocols are enforced.
• Regular audits and security reviews are conducted to protect against breaches.

Cookies & Tracking

We use cookies and similar technologies to:

• Maintain user sessions
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• Remember preferences
• Analyze traffic and usage behavior

You can manage or disable cookies via your browser settings, but certain features may become unavailable.

Data Retention

• Personal data is retained as long as your FINOVAX account is active.
• After account deactivation, data may be retained securely for regulatory and audit purposes.
• Product and DXN Points data is stored in line with platform expiry and redemption logic.

Your Rights

You have the right to:

• Access the data we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent or request account deactivation
• Raise a complaint about data misuse

To exercise these rights, please contact us at support@finovax.com

Children's Privacy

FINOVAX is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

International Data Transfers

If you use FINOVAX outside of India, your data may be transferred to and processed in countries where we or our partners operate, in compliance with local data laws.

Updates to This Policy

We may update this Privacy Policy periodically.
You will be notified of significant changes via email or platform notification.

Last Updated: August 2025